Shipping policy

Delivery Policy

Delivery lead times are specified in individual product specifications, starting after order and payment confirmation. Deliveries are handled by third-party couriers, and specific delivery dates cannot be guaranteed. Deliveries occur 5 days per week, excluding bank holidays.
Upon order placement, you'll receive a confirmation email with order details. Please review and verify all information promptly. Check your junk email folder if you don't receive our confirmation within 24 hours. Contact us at chloe@minnablooms.co.uk if needed.
We aim to deliver to the address provided during checkout. Ensure complete shipping details are provided (e.g., flat number, postcode, street address, town). We do not deliver to PO boxes, army bases, or airport terminals.
Deliveries to Northern Ireland, Scotland, Islands, and remote areas may take longer and incur additional charges.
We're not responsible for delivery failures due to incomplete or incorrect shipping information, including postcodes. It's the customer's responsibility to ensure accurate order and shipping details.
Signed deliveries serve as proof of successful delivery to the customer or recipient.

Customers are responsible for notifying recipients of item deliveries.
We're not liable for items left in specified 'safe places' or if deliveries are unsuccessful due to no fault of our own.
Refunds for undelivered items due to customer unavailability or refusal to accept the item are at our discretion.
Customers bear costs for item returns within the statutory cooling-off period. We cover delivery costs for damaged/defective items.
If your item is damaged during transit, provide photographic evidence for a replacement.